Business Systems & Procedures Specialist - Insurance

Central Asia Insurance is seeking a detail-oriented Business Systems & Procedures (BSP) Specialist to optimize and standardize our operational workflows in compliance with ISO 9001 and industry regulations. This role is pivotal in ensuring our processes are efficient, compliant, and aligned with our company's strategic goals. Based in Jakarta Barat, you'll work closely with cross-functional teams to implement best practices and drive continuous improvement.

As a Business Systems & Procedures Specialist, you'll play a crucial role in shaping our operational landscape. Your daily tasks will involve analyzing existing workflows, identifying bottlenecks, and proposing streamlined solutions. You'll collaborate with stakeholders to implement new systems, ensuring seamless integration with our existing processes. This role offers a unique opportunity to work in a dynamic insurance environment, contributing to the company's growth and success.

📋 Tanggung Jawab Pekerjaan

• Develop and maintain comprehensive business systems and procedures in compliance with ISO 9001 and industry regulations.
• Analyze and optimize existing workflows to improve efficiency and effectiveness.
• Collaborate with cross-functional teams to implement new systems and processes.
• Ensure adherence to regulatory requirements and internal policies.
• Provide training and support to employees on new systems and procedures.
• Monitor and report on system performance, identifying areas for improvement.
• Stay updated with industry trends and best practices to drive continuous improvement.
• Contribute to the development of the company's strategic goals and objectives.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Business Administration, Information Technology, or a related field.
• Minimum of 5 years of experience in business systems and procedures, preferably in the insurance industry.
• Certification in ISO 9001 or a related quality management system is a plus.
• Strong understanding of regulatory requirements and industry standards.
• Excellent analytical and problem-solving skills.
• Proficient in using Microsoft Office Suite, particularly Excel and Word.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.

🛠️ Keahlian

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