IT Network Operations Center (NOC) Engineer - Bali

Join Electronic City Indonesia as an IT Network Operations Center (NOC) Engineer in Badung, Bali! This is your opportunity to play a pivotal role in maintaining, monitoring, and optimizing our client’s critical network infrastructure while enjoying a dynamic work environment. As a NOC Engineer, you will be responsible for ensuring the reliability and performance of our network, providing 24/7 support, and collaborating with cross-functional teams to resolve network issues promptly.

Electronic City Indonesia is a leading provider of integrated IT solutions in Indonesia, with a strong presence in Bali. We are committed to delivering exceptional service to our clients and continuously improving our network infrastructure to meet their evolving needs. Our team is dedicated to maintaining high standards of performance and innovation, making it an ideal place for IT professionals to grow and excel.

In this role, you will use industry-standard tools such as SolarWinds, PRTG, and Nagios for network monitoring, and Cisco Packet Tracer for network design. You will also work closely with our team to implement network security measures, troubleshoot network issues, and ensure the smooth operation of our network services. This is an exciting opportunity to work in a vibrant city like Bali, where you can enjoy a great work-life balance while contributing to a cutting-edge IT infrastructure.

📋 Tanggung Jawab Pekerjaan

• Monitor and maintain the network infrastructure 24/7, ensuring high availability and performance.
• Conduct regular network audits and performance reviews to identify and resolve issues.
• Collaborate with cross-functional teams to implement network improvements and new technologies.
• Provide level 1 and level 2 technical support to end-users and internal teams.
• Document network configurations, procedures, and incident reports for future reference.
• Participate in on-call rotations to ensure immediate response to network issues.
• Stay updated with the latest network technologies and industry best practices.
• Train and mentor junior team members to ensure knowledge sharing and continuous improvement.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Minimum of 3 years of experience in NOC or network operations.
• Certifications such as CCNA, CCNP, or CompTIA Network+ are a plus.
• Proficient in network monitoring tools like SolarWinds, PRTG, or Nagios.
• Strong problem-solving skills and the ability to work under pressure.
• Excellent communication and teamwork skills.
• Familiarity with Cisco networking devices is a plus.
• Ability to work in a fast-paced, dynamic environment.

🛠️ Keahlian

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